Resources — Scripts & negotiation · 5 min

Estate Agent Call Script

Agents rank buyers in seconds: proceedable, decisive, low-maintenance — or not. The script isn't about tricks; it's about signalling you're the first kind, then staying on their radar without being a pest.

How to use this

Keep it beside you when you phone agents. Use the structure, not the exact lines — it should sound like you on a good day.

Download the PDF Run the numbers →

The first call

'Morning — I'm an investor buying in [area]. Cash/mortgage arranged, no chain, and I can view this week.'
'I'm looking for [2–3 bed terraces / small blocks / anything needing work] up to £[X].'
'What have you got that's been sitting, had a fall-through, or where the vendor needs speed?'
Take the valuer's name; thank them by name; confirm your number lands in their system

Questions that surface deals

'Anything coming to market in the next fortnight I could see early?'
'Any probate or landlord-selling-up instructions on your books?'
'Where are vendors being unrealistic? I'll make fair offers on stale stock.'
'Who handles your withdrawn listings? Sometimes those vendors still want out.'

Being the buyer they call first

View within 48 hours of any call — reliability is the entire currency
Offer or pass within 24 hours of viewing, with one clear reason either way
Never renegotiate without new evidence; agents remember chip-merchants
A short update call every two weeks: 'still buying, criteria unchanged'
When you complete, tell them what worked — you're building the next deal